Terms of service

Welcome to Zealcove. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Zealcove. We operate this online store and website, including all related information, products, features, and services, to provide customers with a convenient shopping experience.

By visiting our website or purchasing educational games from Zealcove, you agree to these Terms of Service. Please read them carefully before using our website. If you do not agree with these terms, please discontinue using our services.

1. Online Store Terms

By using Zealcove, you confirm that you are legally permitted to use this website and make purchases under the laws applicable to you.

You agree not to use our products or website for any unlawful purpose or violate any applicable laws while using our services.

2. Products and Descriptions

Zealcove offers educational games intended to provide enjoyable and engaging learning experiences. We make reasonable efforts to display accurate product descriptions, images, and details.

However, colors, appearances, packaging, and other product details may vary slightly depending on your screen settings, product availability, or manufacturer updates.

We reserve the right to update product descriptions, discontinue products, or limit product availability when necessary.

3. Pricing and Availability

Product prices and availability are subject to change without prior notice. Zealcove reserves the right to correct pricing errors, update product information, or cancel orders where necessary and legally permitted.

Any applicable order total will be displayed during checkout before you submit your order.

4. Orders and Cash on Delivery

Zealcove currently accepts Cash on Delivery (COD) only.

When placing an order, you agree to provide accurate and complete contact, shipping, and order information. We may contact you to confirm your order or clarify delivery details.

Order submission does not guarantee acceptance. We reserve the right to decline or cancel an order where reasonably necessary, including in cases of suspected fraud, inaccurate information, product unavailability, or other legitimate reasons. If an order is canceled, we will notify you where appropriate.

Please ensure that someone is available at the delivery address to receive the order and pay the amount due.

5. Shipping and Delivery

Zealcove offers free shipping on all orders.

Our estimated shipping timeline is:

Handling Time: 1–2 business days.
Transit Time: 3–5 business days.
Total Estimated Delivery Time: 5–8 business days.

Delivery estimates are not guarantees. Delays may occur because of carrier operations, weather, incorrect addresses, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping details when placing an order.

6. Returns and Refunds

Zealcove offers a 14-business-day return and refund period, subject to the terms of our Return and Refund Policy and applicable law.

Approved refunds are processed within 3 days of approval. Additional time may be needed to complete the refund arrangements.

Because our payment method is Cash on Delivery, customers should contact our support team for instructions regarding approved refunds.

Please review our Return and Refund Policy for eligibility requirements and return instructions.

7. Intellectual Property

All website content associated with Zealcove, including text, graphics, logos, designs, and other materials owned by or licensed to us, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use our protected content without prior written permission, except where permitted by law.

8. Prohibited Uses

You agree not to use our website or services to:

Violate applicable laws or regulations.
Submit false, misleading, or fraudulent order information.
Interfere with website security or functionality.
Introduce malicious software or attempt unauthorized access.
Copy or misuse website content in violation of intellectual property rights.
Engage in activities that harm our business, website, or other customers.

We may restrict access to our services when reasonably necessary to address prohibited activities.

9. Third-Party Services and Links

Our website may use third-party services or contain links to external websites. These services are governed by their respective terms and policies.

Zealcove is not responsible for the content, availability, or policies of third-party websites that we do not operate.

10. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as available” basis. We do not guarantee uninterrupted website access or that every website feature will always be error-free.

Nothing in these terms excludes any consumer rights or warranties that cannot legally be excluded.

11. Limitation of Liability

To the extent permitted by applicable law, Zealcove will not be liable for indirect or consequential losses arising from the use of our website or services where such limitations are legally permitted.

These terms do not exclude or limit liability where doing so would be prohibited by applicable law.

12. Indemnification

To the extent permitted by law, you agree to indemnify and hold Zealcove harmless from claims, losses, and reasonable expenses arising from your unlawful use of our website, violation of these terms, or infringement of another party's rights.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our services, you acknowledge that your information may be handled as described in that policy and in accordance with applicable law.

14. Changes to These Terms

Zealcove may revise these Terms of Service from time to time. Updated terms will be published on this page, and the revised terms will apply as permitted by applicable law.

We encourage customers to review this page periodically.

15. Governing Law

These Terms of Service are subject to applicable laws and regulations. Any disputes will be handled by the appropriate courts or authorities with jurisdiction, subject to mandatory consumer protection laws.