At Zealcove, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Zealcove collects, uses, stores, and protects information when you visit our website or purchase our educational games.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

When you visit or shop at Zealcove, we may collect the following types of information:

• Personal Information: Your name, phone number, email address, billing address, and shipping address.

• Order Information: Products purchased, order details, delivery information, and order history.

• Device Information: Your browser type, IP address, device details, and certain website usage information.

• Communication Information: Information you provide when contacting our customer support team.

We collect only the information reasonably necessary to operate our store, process orders, provide customer service, and improve your shopping experience.

2. How We Use Your Information

Zealcove may use your information to:

• Process and fulfill your orders for educational games.

• Arrange shipping and delivery.

• Contact you about your orders or customer service requests.

• Confirm Cash on Delivery orders when necessary.

• Process eligible returns and refunds.

• Improve our website, products, and customer experience.

• Detect and prevent fraudulent, unauthorized, or potentially harmful activities.

• Comply with applicable legal obligations.

3. Payment Information

Zealcove currently accepts Cash on Delivery (COD) only. You pay for your order when it is delivered.

We do not require online card payments for purchases through our current payment method. We may retain relevant order and payment-status information for accounting, customer service, and order management purposes.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve your browsing experience.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Sharing Your Information

Zealcove does not sell your personal information for money. We may share relevant information with trusted third parties when necessary to operate our business, including:

• Shopify: Our e-commerce platform and related service providers.

• Shipping Providers: To deliver your orders.

• Technology Providers: To support website hosting, security, and store functionality.

• Professional Advisers and Authorities: Where reasonably necessary to comply with legal obligations or protect our rights.

These parties may process information according to their own privacy terms and applicable legal requirements.

6. Data Security

Zealcove takes reasonable measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no online transmission or electronic storage method can be guaranteed to be completely secure.

7. Data Retention

Zealcove retains personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and meet applicable legal obligations.

When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, where appropriate and legally permitted.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.

• Request corrections to inaccurate information.

• Request deletion of certain personal information.

• Object to or restrict certain processing activities.

• Withdraw consent where processing is based on consent.

• Submit a privacy-related complaint to the appropriate authority.

To exercise an applicable privacy right, contact Zealcove using the details provided below. We may need to verify your identity before responding.

9. Children's Privacy

Zealcove sells educational games that may appeal to families and children. Our website is intended for use by individuals who can legally make purchases or by adults purchasing on behalf of children.

We do not knowingly collect children's personal information in violation of applicable privacy laws. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.

10. Third-Party Links

Our website may contain links to third-party websites or services. Zealcove is not responsible for the privacy practices, content, or security of websites that we do not operate. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

Zealcove may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. Updates will be published on this page with a revised effective date where appropriate.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact Zealcove:

• Trade Name: Zealcove

• Phone: +1 620-615-7337

• Email: support@zealcove.com

• Address: 1129 W 4th Ave, Hutchinson, KS 67501, United States

Thank you for trusting Zealcove. We value your privacy and strive to handle your personal information responsibly while providing a convenient shopping experience.

Zealcove — Making Learning More Enjoyable Through Play!